Reply To: Payment via [paypal] short-code not updating reservation

HI – I updated to Beta 25 the other day and still my payment via the [paypal] shortcode in the customers email isn’t updating the booking. Its still showing as “pending” after payment and redirection.

here is the IPN transactions

mc_gross=75.00&invoice=13&protection_eligibility=Eligible&address_status=confirmed&payer_id=DT368W8NGZTUQ&tax=0.00&address_street=1 Main Terrace&payment_date=06:00:09 Jun 17, 2013 PDT&payment_status=Completed&charset=windows-1252&address_zip=W12 4LQ&first_name=Billy&mc_fee=2.75&address_country_code=GB&address_name=Billy Buyer&notify_version=3.7&custom=e4928252f5&payer_status=verified&business=merchant@axcessten.com&address_country=United Kingdom&address_city=Wolverhampton&quantity=1&verify_sign=AoP-J5PhcLgOa-xLnROh1KrBlsd9A48I7keolEbL-x403bZ6392v8g5-&payer_email=buyer@axcessten.com&txn_id=05M28594PV1621933&payment_type=instant&last_name=Buyer&address_state=West Midlands&receiver_email=merchant@axcessten.com&payment_fee=&receiver_id=WCAA9TMSG45W4&txn_type=web_accept&item_name=Single Room for 1 days | 22-06-2013 - 22-06-2013&mc_currency=GBP&item_number=&residence_country=GB&test_ipn=1&handling_amount=0.00&transaction_subject=e4928252f5&payment_gross=&shipping=0.00&ipn_track_id=10f978b6cac81

What is also now more puzzling and worrying when I try and pay straight after the booking form via the Paypal buttons that appear on the page – now these bookings also remain “pending” (these were fine before). Here is a IPN transaction of that


mc_gross=95.00&invoice=14&protection_eligibility=Eligible&address_status=confirmed&payer_id=DT368W8NGZTUQ&tax=0.00&address_street=1 Main Terrace&payment_date=06:07:12 Jun 17, 2013 PDT&payment_status=Completed&charset=windows-1252&address_zip=W12 4LQ&first_name=Billy&mc_fee=3.43&address_country_code=GB&address_name=Billy Buyer&notify_version=3.7&custom=e4928252f5&payer_status=verified&business=merchant@axcessten.com&address_country=United Kingdom&address_city=Wolverhampton&quantity=1&verify_sign=AJYcluEqe2T9kUmRreokQHJp7r6LACgcOqeQEfOh4f2g1C-OMwzV3u-j&payer_email=buyer@axcessten.com&txn_id=6KN902265V0306846&payment_type=instant&last_name=Buyer&address_state=West Midlands&receiver_email=merchant@axcessten.com&payment_fee=&receiver_id=WCAA9TMSG45W4&txn_type=web_accept&item_name=Double Room for 1 days | 30-06-2013 - 01-07-2013&mc_currency=GBP&item_number=&residence_country=GB&test_ipn=1&handling_amount=0.00&transaction_subject=e4928252f5&payment_gross=&shipping=0.00&ipn_track_id=db80c39baa945

In both conditions the Notification url is : http://thewhiteswanhotel.com/wp-content/plugins/easyreservations/lib/modules/paypal/paypal_ipn.php

No errors or error emails.

Sorry but this is getting extremely frustrating now and urgent as I keep putting back this launch date.

I see you have released a beta 27 – Can you confirm that you’ve tested both these conditions and they both work in this beta release please?

Thanks