Reply To: Problem with payment gateway


The error is An error has occurred; please try again later. If you are the owner or the integrator of this website, please log into the Ogone back office to see the details of the error.

and the explanation for the error in the payment gateway website is as below.

The error “unknown order/1/s/” means that the SHASign you sent us in the hidden HTML fields for the transaction doesn’t match the SHASign constructed/calculated at our end with the details of your order and the signature/password you entered in the SHA-1-IN Signature field in the “Data and origin verification” tab, “Checks for e-Commerce” section of the Technical Information page in your account.

Can you please let me know the solution.