Shortcode creator not working, even after deactivating all other plugins

when I hit the shortcode icon (red e) in Visual view, a window pops up but is greyed out and the page stalls.
I see there are other threads on the subject but I cannot read them.
I tried deactivating all other plugins but it did not help

Do you maybe have any quotes ” ‘ or other special characters in your resource names? If so try to remove them please.

Thanks for your answer
I do not have any special character. The only ressource is called Les Bauly FR
I tried removing the spaces, but it did not help. The window stalls.
Any other suggestion?
Best Regards

Please send me admin access to

You must be logged in to reply in this thread.

Not Support
4 posts